Shepton Mallet's rural Somerset setting means large properties with generous roof space and agricultural buildings ideal for farm solar installations. Enquiries come in from Mendip villages and farms across the BA4 area — often while your crew is already on a rooftop fitting panels. ForgeMason answers every call, captures property details and project scope, and makes sure each lead reaches your team before the caller tries another installer.
Large rural properties and farm buildings around Shepton Mallet represent some of the highest-value solar installations in Somerset — commercial barn roofs and large residential plots where system sizes translate into significant contracts. These enquiries come through during working hours when installers are on-site in the Mendips. A farmer calling about a barn installation or a rural homeowner pricing a large domestic system needs a prompt, professional response. If the call goes unanswered, they will quickly find an alternative supplier. ForgeMason is always available to take the call and capture the full opportunity.
Every call answered within 2 rings around the clock. Caller name, number, and enquiry type logged instantly — even when you're mid-install.
Collects property type, roof orientation, approximate age of property, and whether the caller owns or rents — so you arrive at survey with context.
Handles questions about ECO4, the Great British Insulation Scheme, and smart export tariffs — routing serious enquiries to your team with full notes.
Identifies callers interested in 0% finance or payment plans and flags them separately so your sales process can follow up with the right information.
Books roof surveys directly into your calendar using your availability — reducing the back-and-forth that delays your pipeline.
Follows up with completed customers by SMS to request a Google review — building your local profile in Shepton Mallet search results over time.
Also serves: Glastonbury · Wells · Radstock · All Somerset & Dorset