Radstock sits at the heart of the Somer Valley, where terraced housing and rural properties on the hills around Writhlington and Chilcompton are generating a steady stream of solar enquiries driven by energy bill concerns. When your crew is on a rooftop fitting panels, those calls go unanswered — and a prospective customer who can't get through will quickly try the next installer. ForgeMason captures every lead so your pipeline never stalls during a busy install day.
The Somer Valley's mix of terraced housing and rural properties provides ample roof space suited to solar installation. Residents in Radstock, Midsomer Norton, and the surrounding BA3 villages are increasingly price-sensitive on energy costs and actively researching solar as a solution. Installers covering this area often have full install days with no opportunity to return calls until evening — by which time the lead has already spoken to a competitor. ForgeMason answers every call in real time, so your team gets the lead details waiting when they come off the roof.
Every call answered within 2 rings around the clock. Caller name, number, and enquiry type logged instantly — even when you're mid-install.
Collects property type, roof orientation, approximate age of property, and whether the caller owns or rents — so you arrive at survey with context.
Handles questions about ECO4, the Great British Insulation Scheme, and smart export tariffs — routing serious enquiries to your team with full notes.
Identifies callers interested in 0% finance or payment plans and flags them separately so your sales process can follow up with the right information.
Books roof surveys directly into your calendar using your availability — reducing the back-and-forth that delays your pipeline.
Follows up with completed customers by SMS to request a Google review — building your local profile in Radstock search results over time.
Also serves: Midsomer Norton · Shepton Mallet · Taunton · All Somerset & Dorset