Taunton's expanding suburban housing stock — including south-facing new build estates across the TA1 and TA2 corridors — is generating a steady rise in solar enquiries. Somerset County Council's sustainability commitments are pushing commercial interest too, with NHS trusts and public sector flat roofs looking at solar feasibility. When your team is on a rooftop in Norton Fitzwarren or commissioning a system in Creech St Michael, calls from high-value residential leads go unanswered. ForgeMason captures every enquiry with property type, roof orientation, interest in battery storage, and contact details — so no Taunton lead is lost while you're working.
Somerset County Council's net-zero targets are driving awareness across Taunton's domestic and commercial sectors alike. New build estates south of the A38 are landing with homeowners who are actively pricing solar before they've even moved in. Meanwhile installers are on roofs all day — the busiest install teams are the hardest to reach by phone. A prospective customer who can't get through will move to the next installer in their search results within minutes. In a market where each residential job represents a multi-thousand-pound contract, a missed call is a missed conversion.
Every call answered within 2 rings around the clock. Caller name, number, and enquiry type logged instantly — even when you're mid-install.
Collects property type, roof orientation, approximate age of property, and whether the caller owns or rents — so you arrive at survey with context.
Handles questions about ECO4, the Great British Insulation Scheme, and smart export tariffs — routing serious enquiries to your team with full notes.
Identifies callers interested in 0% finance or payment plans and flags them separately so your sales process can follow up with the right information.
Books roof surveys directly into your calendar using your availability — reducing the back-and-forth that delays your pipeline.
Follows up with completed customers by SMS to request a Google review — building your local profile in Taunton search results over time.
Also serves: Yeovil · Bridgwater · Wells · All Somerset & Dorset