AI Receptionist · Solar Installers · Wells

AI Receptionist for Solar Installers in Wells

Wells is Britain's smallest city, but the surrounding rural parishes generate meaningful solar demand. Agricultural landowners across the Mendip fringe — from Shepton Mallet to Cheddar — are exploring both rooftop and ground-mounted agri-solar as energy costs and diversification incentives align. The city's older residential properties have south-facing aspects that suit solar well, and owner-occupiers with larger detached homes are actively pricing battery storage alongside PV. When your team is working across the BA5 and surrounding postcodes, ForgeMason ensures no call from a motivated Wells-area customer goes unanswered.

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The Problem

Wells and the Mendip fringe: rural leads that need answering promptly

The agricultural communities around Wells are increasingly interested in solar as a long-term investment in land productivity and energy independence. Domestic homeowners in the city itself are often older, established owner-occupiers making considered purchasing decisions — they expect professionalism from the first point of contact. A missed call from a farmstead near Priddy or a detached home in the Cathedral Quarter doesn't go to voicemail and wait patiently: it gets redialled to whoever answers first. ForgeMason closes that gap while your installers are in the field.

What ForgeMason Handles

Every solar enquiry captured. Nothing missed.

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24/7 Lead Capture

Every call answered within 2 rings around the clock. Caller name, number, and enquiry type logged instantly — even when you're mid-install.

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Property Assessment Capture

Collects property type, roof orientation, approximate age of property, and whether the caller owns or rents — so you arrive at survey with context.

Government Scheme Enquiries

Handles questions about ECO4, the Great British Insulation Scheme, and smart export tariffs — routing serious enquiries to your team with full notes.

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Finance Enquiry Routing

Identifies callers interested in 0% finance or payment plans and flags them separately so your sales process can follow up with the right information.

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Survey Booking

Books roof surveys directly into your calendar using your availability — reducing the back-and-forth that delays your pipeline.

Review Requests

Follows up with completed customers by SMS to request a Google review — building your local profile in Wells search results over time.

Pricing

Simple monthly pricing. No contracts.

Capture
£67/mo
  • AI answers every call 24/7
  • Lead details captured
  • Missed-call text-back
  • Email notification per enquiry
Get Started
Growth System
£367/mo
  • Everything in Front Desk
  • Local SEO for Wells
  • Google Ads management
  • Review generation campaign
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FAQ
Can it handle battery storage and EV charger enquiries too?+
Yes. ForgeMason is configured for your full product range. Callers asking about battery storage systems, EV charger installation, or combined solar-and-storage packages are handled with the same detail capture as a standard solar enquiry — including whether they already have solar panels, their vehicle type for EV charger sizing, and their interest in smart tariffs. Each enquiry type is tagged separately so your team knows exactly what they're calling back about.
We work with farms and agricultural properties around Wells — how does ForgeMason handle those enquiries?+
ForgeMason captures agricultural enquiries with the additional detail they require — type of land or building, approximate roof or land area available, whether planning permission has been considered, and whether the interest is rooftop, barn, or ground-mounted. Agri-solar enquiries are flagged with their own category so you can prioritise and assign them to the right member of your team for the follow-up conversation.
How quickly can we get started?+
Most solar installers are live within 3 to 5 working days. We configure the AI with your service area, the products you offer, your survey booking process, and any scheme-specific questions relevant to your customers. There's no hardware to install — calls to your existing number are forwarded to ForgeMason, and you keep full control of your phone line.

Wells solar installer? Free 20-minute call.

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