Wells is Britain's smallest city, but the surrounding rural parishes generate meaningful solar demand. Agricultural landowners across the Mendip fringe — from Shepton Mallet to Cheddar — are exploring both rooftop and ground-mounted agri-solar as energy costs and diversification incentives align. The city's older residential properties have south-facing aspects that suit solar well, and owner-occupiers with larger detached homes are actively pricing battery storage alongside PV. When your team is working across the BA5 and surrounding postcodes, ForgeMason ensures no call from a motivated Wells-area customer goes unanswered.
The agricultural communities around Wells are increasingly interested in solar as a long-term investment in land productivity and energy independence. Domestic homeowners in the city itself are often older, established owner-occupiers making considered purchasing decisions — they expect professionalism from the first point of contact. A missed call from a farmstead near Priddy or a detached home in the Cathedral Quarter doesn't go to voicemail and wait patiently: it gets redialled to whoever answers first. ForgeMason closes that gap while your installers are in the field.
Every call answered within 2 rings around the clock. Caller name, number, and enquiry type logged instantly — even when you're mid-install.
Collects property type, roof orientation, approximate age of property, and whether the caller owns or rents — so you arrive at survey with context.
Handles questions about ECO4, the Great British Insulation Scheme, and smart export tariffs — routing serious enquiries to your team with full notes.
Identifies callers interested in 0% finance or payment plans and flags them separately so your sales process can follow up with the right information.
Books roof surveys directly into your calendar using your availability — reducing the back-and-forth that delays your pipeline.
Follows up with completed customers by SMS to request a Google review — building your local profile in Wells search results over time.
Also serves: Shepton Mallet · Glastonbury · Frome · All Somerset & Dorset