Home/AI Receptionist/Solar Panel Installers
Call Handling — Solar Panel Installers

£8,000 installation enquiry.
On-site. No answer.
They called the competition.

Solar installation is a high-value, quote-driven business. A homeowner ready to install — motivated by energy bills, export tariffs or government schemes — will call two or three installers and go with whoever responds first with a credible survey offer. When you're on a roof or in an attic managing an installation, ForgeMason captures every lead, books every survey, and has the enquiry structured and waiting when you're done.

85%
of callers ring a competitor if the first call goes unanswered
BrightLocal Consumer Survey
21×
higher contact rate when enquiries followed up within 5 minutes
Harvard Business Review
60%
of small businesses can't take calls while serving clients
Fix Radio
How It Works

What happens when a homeowner calls your number.

01

Call answered instantly

Every enquiry picked up from the first ring — no missed leads while you're on an installation.

02

Enquiry type identified

Solar panels, battery storage, EV charger, heat pump, or combined system — categorised immediately for the right team member.

03

Details captured

Property type, roof orientation, shading, approximate energy usage, finance interest and full contact details.

04

Survey booked

Site surveys booked directly into your calendar. Customer gets a confirmed time and a reminder text.

05

Follow-up confirmed

Customer receives a text — survey request received, date confirmed. They stay warm until you're back from the job.

Features

Built for solar installers on the job.

☀️

24/7 Lead Capture

Quote requests and survey enquiries answered at any hour. No missed high-value leads while you're installing.

🏠

Property Assessment Capture

Roof type, orientation, shading, energy usage and property type captured upfront to prepare you for the survey call.

Government Scheme Enquiries

Calls during scheme announcement periods handled without dropped leads during call spikes when motivation is highest.

💰

Finance Enquiry Routing

Callers interested in finance options captured and routed to your finance partner or in-house offer immediately.

📅

Survey Booking

Site surveys booked directly into your calendar with customer confirmation text sent automatically.

Review Automation

Post-installation review requests sent automatically. Builds your local Google profile across Somerset and Dorset.

Pricing

Simple pricing. No setup fee. No lock-in.

Capture
£67/mo
  • AI answers every call 24/7
  • Lead type identification
  • Property detail capture
  • Missed-call text-back
  • Instant SMS notification to you
  • Monthly performance report
Get Started
Growth System
£367/mo
  • Everything in Front Desk
  • Local SEO management
  • Google Business Profile optimisation
  • Google Ads management
  • Monthly strategy call
  • Competitor tracking
Get Started
🏆

Price-Beat Promise. Found a like-for-like managed AI receptionist service in Somerset or Dorset at a lower monthly price? We'll beat it. Show us the quote.

FAQ

Questions from solar installers.

Can it handle enquiries for battery storage and EV chargers as well as solar panels?+
Yes. ForgeMason captures the specific product interest — solar panels only, battery storage addition, EV charger, heat pump or a combined system. Each enquiry is routed appropriately depending on your service offering and team structure.
What about calls during government scheme launches when enquiry volumes spike?+
ForgeMason handles unlimited concurrent calls. When a new scheme is announced and your phone rings constantly, every caller is answered, captured and confirmed — no engaged tone, no voicemail, no missed leads during the period when caller motivation is highest.
Is there a minimum contract?+
No minimum contract. Rolling monthly. No setup fee.
Get Started

Every installation enquiry captured while you're on the job.

Free 20-minute call. We'll show you how many enquiries you're missing and what we'd build to fix it.