AI Receptionist · Chard · Somerset

Chard architect.
On a rural site visit.
New project enquiry just rang out.

Chard's mix of residential extensions, rural barn conversions, and commercial refurbishment projects keeps practices busy across the South Somerset district. When you're out assessing a farm conversion or in a planning meeting with SSDC, incoming enquiries ring out unanswered — and a client who can't reach you will simply instruct the next architect on their list.

Book a Free CallAll Architect Pages →
85%
of callers ring a competitor if unanswered
BrightLocal
21×
higher contact rate within 5 minutes
Harvard Business Review
60%
of professionals can't take calls during client meetings
Fix Radio
The Problem

Chard projects start with a phone call. You can't always answer it.

South Somerset's planning authority — SSDC — means Chard architects spend significant time preparing applications, attending pre-app meetings, and coordinating with planning officers. Meanwhile, new enquiries arrive: homeowners wanting extensions, farmers scoping barn conversions, and local businesses planning refurbishments. Each missed call is a project brief you never receive. ForgeMason answers immediately, captures the key project details, and ensures your practice stays competitive even when you're unreachable.

Features

Everything a Chard architectural practice needs from a receptionist.

🏛️

New Project Capture

Every enquiry answered and logged — residential extensions, commercial schemes, new builds — so no brief is lost while you're with planning or on site.

📋

Brief Captured Upfront

Project type, approximate size, planning status, budget indication and client contact details captured before you call back.

Planning-Approved Leads Prioritised

Callers with planning permission already granted or imminent start dates flagged immediately — highest-value enquiries reach you first.

📅

Consultation Booking

Initial consultation appointments booked directly into your diary — no back-and-forth email chains before the first meeting.

🏘️

Project Type Routing

Residential, commercial, conservation, or planning appeal — enquiries routed to the right person in your practice from the first call.

Review Requests

Automated review requests sent to clients after project milestones, building your Google profile and reputation in the Chard market.

Pricing

From £67/month. No setup fee.

Capture
£67/mo
  • AI answers every call 24/7
  • Project brief captured upfront
  • Missed-call text-back
  • Instant notification
Get Started
Growth System
£367/mo
  • Everything in Front Desk
  • Local SEO for Chard
  • Google Business Profile management
  • Google Ads management
Get Started
FAQ

Common questions from Chard architects.

Can it handle listed building and planning appeal enquiries?+
Yes. ForgeMason captures the planning context upfront — whether the caller is dealing with a listed building consent requirement, a planning appeal, a conservation area application, or a pre-application enquiry. It records the property designation, the nature of the work proposed, and any deadlines the client mentions. Your team receives a complete brief so the callback is a substantive conversation rather than a fact-finding exercise.
Can it handle SSDC planning enquiries and rural barn conversion projects?+
Yes. ForgeMason captures the planning authority, application type, and full project context for South Somerset District Council enquiries. For barn conversions and rural projects, it logs the agricultural classification, proposed use change, and any prior approval or permitted development questions raised by the caller — so your callback is informed and efficient from the outset.
How quickly can we get started?+
Most practices are live within a few working days. We handle the configuration — call flow, project type questions, routing rules — and test everything before going live. No technical work required from your side. Book a free 20-minute call and we'll confirm the timeline for your practice.

Chard architect? Free 20-minute call.

We'll show you how many project enquiries you're missing and what we'd build to fix it.

Book the Call

Also serves: All Architect Pages · Taunton · Yeovil