An architect's working day is built around client meetings, site visits and design sessions — all of which make answering incoming calls impossible. A homeowner enquiring about a significant extension, a developer exploring a commercial conversion, or a client needing planning advice will call two or three practices before one responds. ForgeMason captures every new project enquiry, structures the brief, and has the details ready for you to return a well-prepared, context-aware call.
Every call from the first ring while you're in a meeting, on-site, or in the studio — no call goes to voicemail.
Residential extension, new build, commercial, listed building, planning appeal, permitted development — identified and routed correctly.
Location, project type, planning stage, approximate budget indication and contact details — captured before the callback.
Pre-planning, planning-approved or tender-ready — captured to triage correctly and prepare you for a context-aware first call.
Initial consultations booked directly into your diary. Prospective client gets a confirmed meeting time — not a callback that may or may not come.
Residential, commercial, listed buildings and planning work captured from every enquiry — with the brief structured before you call back.
Location, project type, planning stage, budget indication and timeline captured so your first call is informed and efficient.
Clients with planning permission and confirmed budget flagged for priority follow-up — the leads closest to proceeding.
Initial consultations booked directly into your diary. Client gets a confirmed time rather than an uncertain callback.
Residential extensions, new builds, commercial conversions and planning appeals each routed to the right principal or team member.
Post-completion review requests sent automatically. Builds your RIBA directory and Google profiles without any manual effort.
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Free 20-minute call. We'll show you how many enquiries you're missing and what we'd build to fix it.