AI Receptionist · Taunton Architects

Taunton architect.
In a planning meeting.
New project enquiry just rang out.

Taunton's role as Somerset's county town drives a broad architectural project mix — period property extensions in the town centre, commercial developments near the planning authority headquarters, and business park schemes along the M5 corridor. Enquiries arrive while you're presenting to planning officers or on site. ForgeMason captures every call, qualifies the project type, and ensures no brief is lost while you're unavailable.

Book a Free CallFull Architects Page →
85%
of callers ring a competitor if unanswered
BrightLocal
21×
higher contact rate within 5 minutes
Harvard Business Review
60%
of professionals can't take calls during client meetings
Fix Radio
The Problem

Taunton projects start with a phone call. You can't always answer it.

Taunton architectural practices are pulled between planning authority liaison, site visits to county-wide projects, and commercial client meetings. The first enquiry call — from a homeowner wanting a period extension or a developer scoping a business park scheme — often lands while you're occupied. First contact matters: a prospective client who reaches voicemail will frequently try another practice before you call back. ForgeMason answers immediately, captures the project brief, and gives you everything you need to respond with authority.

Features

Everything a Taunton architectural practice needs from a receptionist.

🏛️

New Project Capture

Every enquiry answered and logged — residential extensions, commercial schemes, new builds — so no brief is lost while you're with planning or on site.

📋

Brief Captured Upfront

Project type, approximate size, planning status, budget indication and client contact details captured before you call back.

Planning-Approved Leads Prioritised

Callers with planning permission already granted or imminent start dates flagged immediately — highest-value enquiries reach you first.

📅

Consultation Booking

Initial consultation appointments booked directly into your diary — no back-and-forth email chains before the first meeting.

🏘️

Project Type Routing

Residential, commercial, conservation, or planning appeal — enquiries routed to the right person in your practice from the first call.

Review Requests

Automated review requests sent to clients after project milestones, building your Google profile and reputation in the Taunton market.

Pricing

From £67/month. No setup fee.

Capture
£67/mo
  • AI answers every call 24/7
  • Project brief captured upfront
  • Missed-call text-back
  • Instant notification
Get Started
Growth System
£367/mo
  • Everything in Front Desk
  • Local SEO for Taunton
  • Google Business Profile management
  • Google Ads management
Get Started
FAQ
Can it handle listed building and planning appeal enquiries?+
Yes. ForgeMason captures the planning context upfront — whether the caller is dealing with a listed building consent requirement, a planning appeal, a conservation area application, or a pre-application enquiry. It records the property designation, the nature of the work proposed, and any deadlines the client mentions. Your team receives a complete brief so the callback is a substantive conversation rather than a fact-finding exercise.
We work across Somerset — can it handle enquiries from villages outside Taunton?+
Absolutely. ForgeMason is configured around your actual service area, not just the town. Whether enquiries come from Norton Fitzwarren, Bishops Lydeard, the Tone Valley, or anywhere else within your practice's reach, calls are captured and qualified in exactly the same way. You define the geography; the AI works within it.
How quickly can we get started?+
Most practices are live within a few working days. We handle the configuration — call flow, project type questions, routing rules — and test everything before going live. No technical work required from your side. Book a free 20-minute call and we'll confirm the timeline for your practice.

Taunton architect? Free 20-minute call.

We'll show you how many project enquiries you're missing and what we'd build to fix it.

Book the Call

Also serves: Yeovil · Bridgwater · Frome · Wells · All Somerset