Yeovil. Cat not eating for two days. Owner calls Wednesday at 12:45pm. Lunch cover at reception — one nurse answering the phone between consultations. Four-minute hold. Owner hangs up. Finds a Sherborne practice online. Appointment that afternoon in Sherborne.
ForgeMason answered at 12:45. Cat's details captured. Appointment stayed in Yeovil.

Yeovil vet practices face a predictable lunchtime gap — the window when reception coverage thins and call hold times climb. An owner who has been worrying about a cat not eating for two days is not going to hold for four minutes: they will try the next practice on the list. ForgeMason answers every lunchtime call, captures the presenting concern and pet details, and sends the triage summary to your nurse so the callback is clinical from the first word rather than a cold "can I take your pet's name?"

Yeovil vet practice? Free 20-minute call.

Also serves: Taunton · Sherborne · Chard · All Somerset