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AI Receptionist · Bridgwater Solicitors

Bridgwater. Personal injury. Workplace accident. Shift worker. Off rota. Called at 9am on a Tuesday. Receptionist wasn't in until 9:30. Left no voicemail. Googled Taunton solicitors. Consulted with them by 10.
ForgeMason answered at 9am. Matter captured. Solicitor briefed before the office opened.

Bridgwater's industrial and logistics workforce generates a regular flow of personal injury and employment matters — clients who are available to call during unusual hours, between shifts, or on rest days that don't align with traditional office hours. A 9am call that reaches voicemail because reception starts at 9:30 is a client already calling Taunton. ForgeMason covers every hour, so your fee earner arrives at the office with a qualified matter in their inbox, not a missed call on the answerphone.

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85%
of callers ring a competitor if unanswered
BrightLocal
21×
higher contact rate within 5 minutes
Harvard Business Review
60%
of trades can't take calls while serving customers
Fix Radio
How It Works
01

Answered instantly

AI picks up within 2 rings, 24/7 — including early morning before your reception team arrives.

02

Matter captured

Captures matter type (personal injury, employment, conveyancing, family, wills), urgency, situation summary, and preferred callback time.

03

Fee earner notified

Instant notification to the relevant fee earner. Your solicitor has a briefed lead waiting when the office opens.

Capture
£67/mo
  • AI answers every call 24/7
  • Matter type qualification
  • Missed-call text-back
  • Calendar booking
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FAQ
Does ForgeMason work for smaller firms with one or two fee earners?+
ForgeMason is particularly well suited to smaller firms. A firm of two fee earners is the scenario where unanswered calls are most damaging — both solicitors are often in client meetings simultaneously, and there's no spare capacity to cover the phone. ForgeMason bridges every gap, at a fixed monthly cost that doesn't scale with call volume. For a small firm in Bridgwater competing with larger Taunton practices, it's the availability advantage that money otherwise can't buy.
Is there a minimum contract?+
No minimum contract. Rolling monthly — cancel any time. No setup fee.

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Also serves: Taunton · Burnham-on-Sea · Wells · All Somerset