Street's mix of Clarks heritage estate housing and newer residential developments has generated a strong local appetite for solar. Homeowners across the BA16 area are looking to cut energy bills, and solar uptake is already underway in many streets. Enquiries arrive throughout the day when your team is on a nearby rooftop — and a caller who gets no answer will call the next installer on their list. ForgeMason captures every lead so you never lose a Street enquiry while you're working.
Street sits adjacent to Glastonbury with a strong community interest in sustainable living. Homeowners in the area are actively comparing solar quotes, and installers working in the immediate vicinity often cannot pick up the phone when on a job. Solar is a high-consideration purchase — homeowners call, don't get an answer, and move on to the next name. In a close-knit community where word of mouth matters, a missed call is also a missed referral. ForgeMason keeps your business answering every time.
Every call answered within 2 rings around the clock. Caller name, number, and enquiry type logged instantly — even when you're mid-install.
Collects property type, roof orientation, approximate age of property, and whether the caller owns or rents — so you arrive at survey with context.
Handles questions about ECO4, the Great British Insulation Scheme, and smart export tariffs — routing serious enquiries to your team with full notes.
Identifies callers interested in 0% finance or payment plans and flags them separately so your sales process can follow up with the right information.
Books roof surveys directly into your calendar using your availability — reducing the back-and-forth that delays your pipeline.
Follows up with completed customers by SMS to request a Google review — building your local profile in Street search results over time.
Also serves: Glastonbury · Wells · Bridgwater · All Somerset & Dorset