Pest control is one of the most urgency-driven service industries there is. A homeowner who finds evidence of rats, a wasp nest near children, or a bed bug infestation is not waiting until business hours — they're calling every number they can find and booking whoever picks up. ForgeMason answers every call at any hour, assesses the urgency and pest type, and has the job ready for dispatch the moment you're available.
24/7. Every call picked up from the first ring — 3am rat call, midday wasp nest, any pest at any hour.
Rats, mice, wasps, bed bugs, ants, cockroaches, squirrels, moles — categorised immediately.
Immediate risk (wasps near children, active rodent infestation) vs routine (preventive treatment, post-infestation follow-up).
Property type (domestic/commercial), severity, location and contact details — structured for dispatch.
Urgent jobs confirmed for same-day attendance. Caller receives a text — technician coming.
Every call answered at any hour. Rat at midnight, wasps at dawn — first to answer wins the job.
Immediate risk situations (active infestation, wasps near children, commercial premises) flagged for same-day dispatch.
Species identification, severity and spread captured upfront for efficient job preparation.
Domestic or commercial, property size, access details, previous treatments — all captured before you call back.
Follow-up treatment visits booked directly. Customer gets confirmed times for the full treatment schedule.
Post-treatment review requests sent automatically. Builds your local Google profile.
Price-Beat Promise. Found a like-for-like service cheaper in Somerset or Dorset? We'll beat it.
Free 20-minute call. We'll show you exactly how ForgeMason works for your business.