Glastonbury parents often seek nurseries that reflect specific values and community ethos — and in a word-of-mouth town, reputation is everything. When a parent calls to enquire and no one answers, they don't just try elsewhere; they tell others. Nursery staff are with the children and can't step away from their ratio responsibilities to answer every call.
Glastonbury is a close-knit community where parents talk, share recommendations, and notice when a local business seems hard to reach. A parent who can't get through to your nursery won't just try a competitor — they'll mention it at the school gate or in a community group. Staff supervising children under Ofsted ratios can't leave the room to answer a call, which means enquiries routinely go unanswered during the session day. ForgeMason answers every call with a professional, warm response that captures what the parent needs and reflects your nursery's values from the very first contact.
Every registration call answered and logged — child's first name, age, and required start date captured and sent to your team instantly.
Parents book a nursery tour directly through the AI — no back-and-forth, no missed follow-ups, confirmed straight into your calendar.
Callers are added to your waiting list automatically, with their details captured and a confirmation sent so no enquiry falls through the cracks.
Only the child's first name and age are collected — no sensitive data. Fully compliant with UK GDPR and EYFS data minimisation principles.
Calls answered 24/7 — including evenings and weekends when Glastonbury parents are most likely to be researching childcare options.
Automated follow-up prompts happy parents to leave a Google review, building your online reputation in the Glastonbury childcare market.
Also serves: Shepton Mallet · Street · All Nurseries