A vendor who can't get through calls the next agent on the list. That's a six-figure property instruction — and a 1–2% fee — handed to a competitor. ForgeMason answers every call, captures valuation enquiries in full, books viewings into the diary and follows up on every lead automatically.
Vendor or buyer calls. AI answers immediately, 24/7 — including Saturday mornings and bank holidays.
Valuation or viewing? AI captures property address, number of bedrooms, position in chain, timescale and preferred contact. All the intel your lister needs.
Valuation slot offered from your diary. Viewing booked into the property's schedule. Confirmation text to both parties.
Instant summary text to the responsible negotiator with all captured details. Ready to walk in prepared.
If the enquiry didn't convert immediately, an automated follow-up sequence runs. Vendors who didn't book are re-contacted at the right interval.
Captures property address, estimated value range, bedrooms, position in chain — everything the lister needs before they walk through the door.
Buyers booked into property viewing slots directly. Automated reminders 24 hours before. Missed viewings become exceptions, not the norm.
Your highest-value enquiry window, when staff are with viewers. AI handles overflow calls so no instruction slips through.
Automated sequence for vendors who enquired but didn't book. Stays in touch at the right intervals without pestering.
Post-completion review requests to vendors and buyers. Builds your Google profile and Trustpilot rating automatically.
Rightmove and Zoopla browsing happens in the evening. AI captures the enquiry at 10pm and has it in the negotiator's inbox by morning.
Price-Beat Promise. Found a like-for-like service cheaper in Somerset or Dorset? We'll beat it.
Free 20-minute call. We'll walk through how many instructions you're likely missing and what we'd build.