A dog groomer's hands are literally occupied for hours at a stretch. The phone rings while you're mid-groom, you can't answer it, and the new client trying to book their Cockapoo calls the next groomer in town. ForgeMason answers every call, books the appointment — breed, service, preferred day — and fires the 6–8 week recall automatically so your returning clients never drift and your diary never goes quiet between regulars.
AI answers while you're working. No missed bookings during 2-hour grooms. New clients get through every time.
Dog's name, breed, coat type, services required (bath, trim, clip, nails) — captured so you know exactly what's coming in.
Availability confirmed against your diary. Appointment booked with confirmation text to the owner immediately.
24-hour reminder sent automatically. Reduces no-shows and last-minute cancellations that leave a slot empty.
After each groom, the recall timer starts. At the right interval, the owner gets a text offering to book the next appointment.
Breed, coat type, size, and service requirements captured. You know exactly who's coming in and what they need before they arrive.
Automated recall reminders at your preferred interval. Regular clients stay on schedule without any manual chasing.
Clients book at 9pm for a Saturday appointment. No more missed calls during grooming hours or outside opening times.
24-hour reminder texts reduce no-shows. A last-minute cancellation is harder to fill than a no-show that doesn't materialise.
Post-groom review requests sent automatically. Builds your Google profile and drives new client referrals.
AI mentions available add-ons — teeth brushing, de-shedding treatment, nail grinding — during the booking call.
Price-Beat Promise. Found a like-for-like service cheaper in Somerset or Dorset? We'll beat it.
Free 20-minute call. We'll show you how ForgeMason handles bookings while you groom and keeps regulars coming back on schedule.