A cleaning company that's out on jobs all day can't answer the phone. End of tenancy quote requests, new commercial contracts, and domestic client enquiries arrive when your team is in the middle of a job — and the customer needs an answer quickly. ForgeMason captures every quote request, schedules every new client call, and has the leads ready when your team returns.
Every call picked up from the first ring — no missed quotes while your team is cleaning.
Domestic regular, one-off deep clean, end of tenancy, commercial, carpet, window — categorised immediately.
Property size, preferred frequency or date, specific requirements and contact details — all structured for quoting.
End of tenancy and same-day requests flagged for priority callback so nothing time-sensitive slips through.
Customer receives a text — quote request received, call incoming. They know you're coming back to them.
Quote requests answered at any hour. No missed work while your team is out on jobs.
Domestic, commercial, end of tenancy, deep clean, carpet, window — all identified and logged automatically.
Time-sensitive EOT requests flagged for same-day callback and booking. Captures checkout date and landlord requirements.
Size, access requirements, specific needs and preferred dates captured upfront for accurate quoting every time.
Regular cleans booked directly into your calendar. Customer gets a confirmed start date — not a vague callback.
Post-clean review requests sent automatically. Builds your Google profile across Somerset and Dorset.
Price-Beat Promise. Found a like-for-like managed AI receptionist service in Somerset or Dorset at a lower monthly price? We'll beat it. Show us the quote.
Free 20-minute call. We'll show you how many enquiries you're missing and what we'd build to fix it.