AI Receptionist · Street · Somerset

Street architect.
In a design meeting.
New project enquiry just rang out.

Street's residential extension market, commercial design work, and heritage industrial building adaptation projects create a varied workload under Mendip District planning. When you're deep in a client meeting or on site, new enquiry calls go unanswered — and the prospective client who can't get through will instruct a competitor before you've had a chance to demonstrate your expertise.

Book a Free CallAll Architect Pages →
85%
of callers ring a competitor if unanswered
BrightLocal
21×
higher contact rate within 5 minutes
Harvard Business Review
60%
of professionals can't take calls during client meetings
Fix Radio
The Problem

Street projects start with a phone call. You can't always answer it.

Street's mix of residential alterations, commercial projects, and adaptation of the town's heritage industrial buildings creates a steady stream of architectural enquiries — each requiring prompt, informed engagement. Mendip District planning brings its own requirements, and architects here carry active project portfolios that leave little capacity to monitor the phone. A call that goes to voicemail is often a project lost. ForgeMason ensures every enquiry is answered, captured, and queued for your review, whatever you're doing.

Features

Everything a Street architectural practice needs from a receptionist.

🏛️

New Project Capture

Every enquiry answered and logged — residential extensions, commercial schemes, new builds — so no brief is lost while you're with planning or on site.

📋

Brief Captured Upfront

Project type, approximate size, planning status, budget indication and client contact details captured before you call back.

Planning-Approved Leads Prioritised

Callers with planning permission already granted or imminent start dates flagged immediately — highest-value enquiries reach you first.

📅

Consultation Booking

Initial consultation appointments booked directly into your diary — no back-and-forth email chains before the first meeting.

🏘️

Project Type Routing

Residential, commercial, conservation, or planning appeal — enquiries routed to the right person in your practice from the first call.

Review Requests

Automated review requests sent to clients after project milestones, building your Google profile and reputation in the Street market.

Pricing

From £67/month. No setup fee.

Capture
£67/mo
  • AI answers every call 24/7
  • Project brief captured upfront
  • Missed-call text-back
  • Instant notification
Get Started
Growth System
£367/mo
  • Everything in Front Desk
  • Local SEO for Street
  • Google Business Profile management
  • Google Ads management
Get Started
FAQ

Common questions from Street architects.

Can it handle listed building and planning appeal enquiries?+
Yes. ForgeMason captures the planning context upfront — whether the caller is dealing with a listed building consent requirement, a planning appeal, a conservation area application, or a pre-application enquiry. It records the property designation, the nature of the work proposed, and any deadlines the client mentions. Your team receives a complete brief so the callback is a substantive conversation rather than a fact-finding exercise.
Can it handle heritage industrial building adaptation enquiries in Street?+
Yes. ForgeMason captures the building type, heritage designation, proposed new use, and any change-of-use planning requirements the caller mentions. For Street's historic industrial buildings, it logs the existing use class, structural considerations noted by the client, and any pre-application meetings already held with Mendip District Council — so your follow-up can address the specific heritage and planning questions the project raises.
How quickly can we get started?+
Most practices are live within a few working days. We handle the configuration — call flow, project type questions, routing rules — and test everything before going live. No technical work required from your side. Book a free 20-minute call and we'll confirm the timeline for your practice.

Street architect? Free 20-minute call.

We'll show you how many project enquiries you're missing and what we'd build to fix it.

Book the Call

Also serves: All Architect Pages · Glastonbury · Wells