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AI Receptionist · Shepton Mallet · Somerset

Shepton Mallet architect.
Out assessing a barn conversion.
New enquiry just rang out.

Rural Somerset keeps Shepton Mallet architects busy across a demanding mix of agricultural conversions, rural residential planning, and conservation area work in the town centre. Agricultural clients scoping barn conversions often make enquiry calls from the farmyard — one chance, one ring — and if you're on another site visit, that project goes to the next architect on their list.

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85%
of callers ring a competitor if unanswered
BrightLocal
21×
higher contact rate within 5 minutes
Harvard Business Review
60%
of professionals can't take calls during client meetings
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The Problem

Shepton Mallet projects start with a phone call. You can't always answer it.

Shepton Mallet sits at the heart of rural Somerset, generating a steady flow of agricultural conversion projects, rural residential planning applications, and conservation area work in the historic town centre. Mendip District planning requirements demand careful preparation, and practices often spend significant time on site across the region. Every call that arrives during a site visit or planning meeting is a project brief at risk — unless someone answers. ForgeMason captures every enquiry, qualifies the project, and keeps your pipeline full even when you're unreachable.

Features

Everything a Shepton Mallet architectural practice needs from a receptionist.

🏛️

New Project Capture

Every enquiry answered and logged — residential extensions, commercial schemes, new builds — so no brief is lost while you're with planning or on site.

📋

Brief Captured Upfront

Project type, approximate size, planning status, budget indication and client contact details captured before you call back.

Planning-Approved Leads Prioritised

Callers with planning permission already granted or imminent start dates flagged immediately — highest-value enquiries reach you first.

📅

Consultation Booking

Initial consultation appointments booked directly into your diary — no back-and-forth email chains before the first meeting.

🏘️

Project Type Routing

Residential, commercial, conservation, or planning appeal — enquiries routed to the right person in your practice from the first call.

Review Requests

Automated review requests sent to clients after project milestones, building your Google profile and reputation in the Shepton Mallet market.

Pricing

From £67/month. No setup fee.

Capture
£67/mo
  • AI answers every call 24/7
  • Project brief captured upfront
  • Missed-call text-back
  • Instant notification
Get Started
Growth System
£367/mo
  • Everything in Front Desk
  • Local SEO for Shepton Mallet
  • Google Business Profile management
  • Google Ads management
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FAQ

Common questions from Shepton Mallet architects.

Can it handle listed building and planning appeal enquiries?+
Yes. ForgeMason captures the planning context upfront — whether the caller is dealing with a listed building consent requirement, a planning appeal, a conservation area application, or a pre-application enquiry. It records the property designation, the nature of the work proposed, and any deadlines the client mentions. Your team receives a complete brief so the callback is a substantive conversation rather than a fact-finding exercise.
Can it handle agricultural conversion and rural planning enquiries in the Mendip area?+
Yes. For agricultural conversion enquiries, ForgeMason captures the building type, agricultural classification, proposed use, and whether Class Q permitted development rights have been considered. For rural Mendip planning, it logs the planning authority, site location, and any pre-application discussions the caller mentions — giving you the full context for an informed follow-up that demonstrates your rural planning expertise from the first contact.
How quickly can we get started?+
Most practices are live within a few working days. We handle the configuration — call flow, project type questions, routing rules — and test everything before going live. No technical work required from your side. Book a free 20-minute call and we'll confirm the timeline for your practice.

Shepton Mallet architect? Free 20-minute call.

We'll show you how many project enquiries you're missing and what we'd build to fix it.

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