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AI Receptionist · Minehead · Somerset

Minehead architect.
On an Exmoor site visit.
New project enquiry just rang out.

Minehead sits at the edge of Exmoor National Park, where strict planning controls and a high volume of holiday property and coastal new-build enquiries create a demanding workload. Clients navigating National Park planning restrictions need knowledgeable guidance fast — when you're out on a hillside site or in a design meeting, that first call goes unanswered and the client moves on to the next name on their list.

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85%
of callers ring a competitor if unanswered
BrightLocal
21×
higher contact rate within 5 minutes
Harvard Business Review
60%
of professionals can't take calls during client meetings
Fix Radio
The Problem

Minehead projects start with a phone call. You can't always answer it.

Exmoor National Park planning is complex — design guides, materials palettes, and visibility assessments that require specialist knowledge from the first conversation. Holiday property owners extending coastal cottages and clients planning new coastal builds want immediate reassurance that the architect they're calling understands the specific restrictions. Every unanswered call is a project that goes to a competitor who happened to pick up. ForgeMason answers every call, captures the Exmoor context and project details, and keeps your practice competitive around the clock.

Features

Everything a Minehead architectural practice needs from a receptionist.

🏛️

New Project Capture

Every enquiry answered and logged — residential extensions, commercial schemes, new builds — so no brief is lost while you're with planning or on site.

📋

Brief Captured Upfront

Project type, approximate size, planning status, budget indication and client contact details captured before you call back.

Planning-Approved Leads Prioritised

Callers with planning permission already granted or imminent start dates flagged immediately — highest-value enquiries reach you first.

📅

Consultation Booking

Initial consultation appointments booked directly into your diary — no back-and-forth email chains before the first meeting.

🏘️

Project Type Routing

Residential, commercial, conservation, or planning appeal — enquiries routed to the right person in your practice from the first call.

Review Requests

Automated review requests sent to clients after project milestones, building your Google profile and reputation in the Minehead market.

Pricing

From £67/month. No setup fee.

Capture
£67/mo
  • AI answers every call 24/7
  • Project brief captured upfront
  • Missed-call text-back
  • Instant notification
Get Started
Growth System
£367/mo
  • Everything in Front Desk
  • Local SEO for Minehead
  • Google Business Profile management
  • Google Ads management
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FAQ

Common questions from Minehead architects.

Can it handle listed building and planning appeal enquiries?+
Yes. ForgeMason captures the planning context upfront — whether the caller is dealing with a listed building consent requirement, a planning appeal, a conservation area application, or a pre-application enquiry. It records the property designation, the nature of the work proposed, and any deadlines the client mentions. Your team receives a complete brief so the callback is a substantive conversation rather than a fact-finding exercise.
Can it handle Exmoor National Park planning enquiries?+
Yes. ForgeMason captures whether the project falls within the Exmoor National Park boundary, notes the specific planning restrictions the caller mentions, and records the proposed design approach and materials. For holiday property and coastal new-build enquiries, it logs the site address and any pre-application advice already obtained from the National Park Authority. Your callback starts with full context rather than basic location questions.
How quickly can we get started?+
Most practices are live within a few working days. We handle the configuration — call flow, project type questions, routing rules — and test everything before going live. No technical work required from your side. Book a free 20-minute call and we'll confirm the timeline for your practice.

Minehead architect? Free 20-minute call.

We'll show you how many project enquiries you're missing and what we'd build to fix it.

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Also serves: All Architect Pages · Taunton · Bridgwater