A missed consultation can be a £500 treatment that never happens. Then 4 months later, their anti-wrinkle needs topping up — and if you haven't reminded them, they'll go to whoever appears on Instagram first. ForgeMason takes deposits, automates reminders, and sends top-up recall texts so your treatment calendar stays full.
Client calls or texts enquiring about a treatment. AI answers instantly, explains the consultation process and offers available slots.
Slot confirmed. Deposit link sent in the confirmation text. No payment = no guaranteed slot. Protects your time on high-value appointments.
48-hour reminder with any pre-treatment instructions. Reduces no-shows. Catches any conflicts before the room is prepped.
48-hour aftercare check-in text. Builds client trust and gives an opening to address any concerns before they become reviews.
3–4 months for anti-wrinkle. 6–9 months for filler. Each client gets a personalised recall text at the right interval for their treatment.
Automatic deposit link on every consultation booking. Filters out time-wasters. Pays for itself on the first missed appointment it prevents.
Per-treatment recall timings. Anti-wrinkle, filler, skin treatments — each client gets the right reminder at the right time.
New clients are routed to consultation slots. Returning clients to treatment slots. The diary stays organised without your admin team managing it manually.
Aesthetics enquiries happen in the evening. The AI answers at 10pm as efficiently as 10am. No lead lost to after-hours silence.
Post-treatment review request sent automatically. Builds your Google and social proof without lifting a finger.
Cancellations trigger an automatic text to your waitlist. First to reply gets the slot. The treatment room stays productive.
Price-Beat Promise. Found a like-for-like service cheaper in Somerset or Dorset? We'll beat it.
Free 20-minute call. We'll calculate your no-show cost and show you what the recall opportunity looks like.