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AI Receptionist · Yeovil Solicitors

Yeovil client. Employer dispute. Called your firm on a lunch break. On hold for four minutes. Hung up. Googled another solicitor. Booked a consultation by 1pm.
ForgeMason answered in seconds. Matter captured. Callback scheduled for that afternoon.

Yeovil's working population generates a consistent flow of employment, family, and conveyancing matters — clients who can only call during a lunch break or between shifts, with a limited window before they have to return to work. A call that goes to hold for several minutes, or rings out entirely, is a client that's gone. ForgeMason answers immediately, captures the nature of the matter, and schedules the callback for when your fee earner is available — keeping the instruction in your firm rather than the one across the street.

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85%
of callers ring a competitor if unanswered
BrightLocal
21×
higher contact rate within 5 minutes
Harvard Business Review
60%
of trades can't take calls while serving customers
Fix Radio
How It Works
01

Answered instantly

AI picks up within 2 rings, 24/7 — including lunchtime when working clients have their only window to call.

02

Matter captured

Captures matter type (employment, family, conveyancing, personal injury, wills), urgency, brief situation summary, and preferred callback time.

03

Fee earner notified

Instant notification to the relevant fee earner. Missed-call text-back fires within 60 seconds for any incomplete call.

Capture
£67/mo
  • AI answers every call 24/7
  • Matter type qualification
  • Missed-call text-back
  • Calendar booking
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FAQ
Our receptionists are often on other calls — does ForgeMason handle overflow?+
Yes. ForgeMason can be configured to pick up calls that aren't answered within a set number of rings, acting as overflow when your reception team is busy rather than replacing them entirely. Every call that would otherwise go to hold or voicemail is handled immediately — the caller gets through, their matter is captured, and your team gets the notification. No calls fall through between the cracks.
Is there a minimum contract?+
No minimum contract. Rolling monthly — cancel any time. No setup fee.

Yeovil solicitor? Free 20-minute call.

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Also serves: Taunton · Sherborne · Chard · All Somerset