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AI Receptionist · Swanage Solicitors

Swanage. Holiday cottage purchase. Buyers from London. In Purbeck for the weekend. Found a property. Wanted to instruct a solicitor before leaving. Called Saturday. No answer. Drove back to London. Used their London solicitor instead.
ForgeMason answered Saturday. Matter captured. Instruction stayed local.

Swanage and the Purbeck peninsula attract out-of-area buyers who visit, fall in love with the location, and want to act quickly — often at the weekend while they're still in the area. A Saturday call that reaches no answer sends the instruction back to a London or Poole firm. ForgeMason answers every weekend call, captures the transaction details, and gives the buyer a reason to instruct a local firm rather than defaulting to the one they know at home.

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85%
of callers ring a competitor if unanswered
BrightLocal
21×
higher contact rate within 5 minutes
Harvard Business Review
60%
of trades can't take calls while serving customers
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How It Works
01

Answered instantly

AI picks up within 2 rings, 24/7 — including weekends when Purbeck buyers are in the area and ready to instruct.

02

Matter captured

Captures matter type (conveyancing, holiday let, wills, probate), property location and type, transaction urgency, and preferred callback time before they leave the area.

03

Fee earner notified

Instant notification to the relevant solicitor. Weekend enquiries ready for Monday morning as confirmed, pre-qualified instructions.

Capture
£67/mo
  • AI answers every call 24/7
  • Matter type qualification
  • Missed-call text-back
  • Calendar booking
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FAQ
Weekend instructions from out-of-area buyers — do we need to callback on Saturday?+
Not necessarily. ForgeMason captures the matter and confirms a callback window — if the buyer is happy to wait for a Monday morning call, that's what gets agreed and confirmed during the Saturday call. What matters is that the instruction is secured: the buyer has spoken to your firm, given their details, and has a confirmed callback. On Monday morning your fee earner has a pre-qualified instruction waiting, not a missed weekend call they're hoping might still be live.
Is there a minimum contract?+
No minimum contract. Rolling monthly — cancel any time. No setup fee.

Swanage solicitor? Free 20-minute call.

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Also serves: Wareham · Poole · Dorchester · All Dorset