Midsomer Norton is a busy commuter town within easy reach of Bath, with many dual-income families who rely on wraparound childcare. Parents do their nursery research and make their calls during a precious 20-minute lunch break — if your nursery's phone isn't answered, they move on to the next option before they've finished eating.
The dual-income commuter families of Midsomer Norton don't have time to chase nurseries. They call during their lunch break, and if the phone rings out or goes to voicemail, they simply try the next setting on their list. Your nursery staff are with the children and legally can't abandon their Ofsted supervision ratios to answer the phone. ForgeMason bridges that gap — answering every call professionally, capturing the child's details and required start date, and delivering the enquiry straight to your team so you can follow up when your hands are free.
Every registration call answered and logged — child's first name, age, and required start date captured and sent to your team instantly.
Parents book a nursery tour directly through the AI — no back-and-forth, no missed follow-ups, confirmed straight into your calendar.
Callers are added to your waiting list automatically, with their details captured and a confirmation sent so no enquiry falls through the cracks.
Only the child's first name and age are collected — no sensitive data. Fully compliant with UK GDPR and EYFS data minimisation principles.
Calls answered 24/7 — including lunchtime and early morning when Midsomer Norton commuter parents are most likely to be calling.
Automated follow-up prompts happy parents to leave a Google review, building your online reputation in the Midsomer Norton childcare market.
Also serves: Radstock · Shepton Mallet · All Nurseries