Chard's mix of residential extensions, industrial unit refits, and rural-urban fringe new builds means enquiries arrive throughout the working day — often when you're deep into a job. When the phone rings with a new renovation or refit project, ForgeMason answers it, captures every detail, and qualifies the lead so you can price the work without missing a beat on site.
Chard's former engineering heritage has left a town with varied building stock — from residential extensions to industrial unit refits and new-build plots on the rural-urban fringe. Enquiries come in from homeowners and business owners alike throughout the working day. When you're on site, every missed call is a quote you won't be submitting — and another local builder who answered the phone gets the work instead.
Every call answered 24/7. Extension, renovation, new build or commercial — job type captured from the first ring.
AI asks the right questions — project scope, rough budget, timeframe — so you arrive at the site visit with full context.
Callers with planning permission already granted are flagged as priority leads — ready to move, not still in the research phase.
Address, property type, tenure and access notes captured so your quote visit starts with the information you need.
Qualified leads booked straight into your calendar for a site visit or survey — no back-and-forth calls to arrange.
Automated follow-up after project completion to capture Google reviews — building your reputation in Chard.
AI picks up within 2 rings, 24/7. Every Chard enquiry gets a professional response — not voicemail.
Captures project type, property address, scope, budget range, planning status and contact details. Filters time-wasters from serious enquiries.
Qualified leads go into your diary for a site visit. Anything urgent gets an immediate text. Missed-call text-back fires within 60 seconds.
We'll show you how many enquiries you're missing and what we'd build to fix it.
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