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AI Receptionist · Shaftesbury · Dorset

Shaftesbury architect.
On a rural North Dorset site.
New project enquiry just rang out.

Shaftesbury's hilltop setting and heritage character drive consistent demand for architects with conservation area knowledge and North Dorset rural planning experience — from period property alterations in the town centre to new-builds and conversions across the surrounding countryside. When you're on site or in a planning meeting, ForgeMason captures every call and every brief so no opportunity is missed.

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85%
of callers ring a competitor if unanswered
BrightLocal
21×
higher contact rate within 5 minutes
Harvard Business Review
60%
of professionals can't take calls during client meetings
Fix Radio
The Problem

Shaftesbury projects start with a phone call. You can't always answer it.

Shaftesbury is a heritage town with a conservation area and a growing pipeline of period property alterations, rural residential projects, and North Dorset countryside commissions. Architects serving this market travel widely between town and rural sites, frequently unavailable when initial enquiries arrive. A caller who reaches voicemail will often ring a neighbouring practice without waiting. ForgeMason answers every call, gathers the planning context and project scope, and ensures you can follow up with authority regardless of when the enquiry came in.

Features

Everything a Shaftesbury architectural practice needs from a receptionist.

🏛️

New Project Capture

Every enquiry answered and logged — conservation area alterations, period property work, North Dorset rural projects — so no brief is lost while you're in the field.

📋

Brief Captured Upfront

Project type, approximate size, planning status, budget indication and client contact details captured before you call back.

Planning-Approved Leads Prioritised

Callers with planning permission already granted or imminent start dates flagged immediately — highest-value enquiries reach you first.

📅

Consultation Booking

Initial consultation appointments booked directly into your diary — no back-and-forth email chains before the first meeting.

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Project Type Routing

Residential, rural, conservation, or planning appeal — enquiries routed to the right person in your practice from the first call.

Review Requests

Automated review requests sent to clients after project milestones, building your Google profile and reputation in the Shaftesbury market.

Pricing

From £67/month. No setup fee.

Capture
£67/mo
  • AI answers every call 24/7
  • Project brief captured upfront
  • Missed-call text-back
  • Instant notification
Get Started
Growth System
£367/mo
  • Everything in Front Desk
  • Local SEO for Shaftesbury
  • Google Business Profile management
  • Google Ads management
Get Started
FAQ
Can it handle listed building and planning appeal enquiries?+
Yes. ForgeMason captures the planning context upfront — whether the caller is dealing with a listed building consent requirement, a planning appeal, a conservation area application, or a pre-application enquiry. It records the property designation, the nature of the work proposed, and any deadlines the client mentions. Your team receives a complete brief so the callback is a substantive conversation rather than a fact-finding exercise.
We take on projects across North Dorset beyond Shaftesbury town — will it cover that range?+
Yes. ForgeMason is configured around your actual service area, not just the town. Whether enquiries come from Gillingham, Sturminster Newton, Mere, or anywhere else in North Dorset, calls are captured and qualified consistently. You set the geography; the AI operates within it.
How quickly can we get started?+
Most practices are live within a few working days. We handle the configuration — call flow, project type questions, routing rules — and test everything before going live. No technical work required from your side. Book a free 20-minute call and we'll confirm the timeline for your practice.

Shaftesbury architect? Free 20-minute call.

We'll show you how many project enquiries you're missing in Shaftesbury and what we'd build to fix it.

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Also serves: All Architects · Blandford Forum · Gillingham · Sherborne