AI Receptionist · Poole · Dorset

Poole architect.
Out on a Sandbanks site visit.
New project enquiry just rang out.

Poole's premium residential market — Sandbanks luxury new-builds, harbour-front extensions, high-value commercial marina development — generates serious project enquiries from clients who expect a professional response immediately. When you're on site or in a client meeting, ForgeMason answers every call, captures the full project brief, and ensures no high-value opportunity is lost.

Book a Free CallFull Architects Page →
85%
of callers ring a competitor if unanswered
BrightLocal
21×
higher contact rate within 5 minutes
Harvard Business Review
60%
of professionals can't take calls during client meetings
Fix Radio
The Problem

Poole projects start with a phone call. You can't always answer it.

Poole is one of Dorset's most active architectural markets, driven by Sandbanks luxury residential, harbour waterfront regeneration, and commercial development around the marina and town centre. Clients commissioning high-value projects — extensions, new-builds, or commercial schemes — ring multiple practices and instruct the one that responds first. A missed call during a site visit or planning meeting can mean losing a project worth tens of thousands in fees. ForgeMason answers immediately, captures the project scope, and puts you in the best position to win the work.

Features

Everything a Poole architectural practice needs from a receptionist.

🏛️

New Project Capture

Every enquiry answered and logged — luxury residential, marina commercial, harbour extensions — so no brief is lost while you're on site or in a meeting.

📋

Brief Captured Upfront

Project type, approximate size, planning status, budget indication and client contact details captured before you call back.

Planning-Approved Leads Prioritised

Callers with planning permission already granted or imminent start dates flagged immediately — highest-value enquiries reach you first.

📅

Consultation Booking

Initial consultation appointments booked directly into your diary — no back-and-forth email chains before the first meeting.

🏘️

Project Type Routing

Residential, commercial, conservation, or planning appeal — enquiries routed to the right person in your practice from the first call.

Review Requests

Automated review requests sent to clients after project milestones, building your Google profile and reputation in the Poole market.

Pricing

From £67/month. No setup fee.

Capture
£67/mo
  • AI answers every call 24/7
  • Project brief captured upfront
  • Missed-call text-back
  • Instant notification
Get Started
Growth System
£367/mo
  • Everything in Front Desk
  • Local SEO for Poole
  • Google Business Profile management
  • Google Ads management
Get Started
FAQ
Can it handle listed building and planning appeal enquiries?+
Yes. ForgeMason captures the planning context upfront — whether the caller is dealing with a listed building consent requirement, a planning appeal, a conservation area application, or a pre-application enquiry. It records the property designation, the nature of the work proposed, and any deadlines the client mentions. Your team receives a complete brief so the callback is a substantive conversation rather than a fact-finding exercise.
We handle high-value Sandbanks and harbour projects — will it represent our practice professionally?+
Absolutely. ForgeMason is configured to match the tone and standard your clients expect. For premium residential and commercial projects, the AI captures the full scope — property type, proposed works, approximate value, planning status, and client contact details — so your callback is informed and credible. Clients experience a professional, attentive first response rather than a missed call or voicemail.
How quickly can we get started?+
Most practices are live within a few working days. We handle the configuration — call flow, project type questions, routing rules — and test everything before going live. No technical work required from your side. Book a free 20-minute call and we'll confirm the timeline for your practice.

Poole architect? Free 20-minute call.

We'll show you how many project enquiries you're missing in Poole and what we'd build to fix it.

Book the Call

Also serves: All Architects · Bournemouth · Dorchester · Ferndown