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AI Receptionist · Street Aesthetics Clinics

Street client. Filler enquiry. Retail shift worker. Called on her fifteen-minute break. Voicemail.
ForgeMason answered. Appointment sorted. Break well spent.

Street has a large retail and distribution workforce — Clarks Village staff, Millfield employees, commuters heading to Glastonbury or Wells — who call in short windows they don't control. A break-time call that goes unanswered means a callback after their shift, and by then the motivation to chase it has often passed. ForgeMason picks up immediately regardless of when they call, qualifies the treatment interest, and books the slot in the time it takes to walk between units at the outlet village.

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60%
of trades can't take calls while serving customers
Fix Radio
85%
of callers ring a competitor if unanswered
BrightLocal
21×
higher contact rate within 5 minutes
Harvard Business Review
How It Works
01

Answered instantly

AI picks up within 2 rings, 24/7.

02

Treatment qualified

Captures treatment interest — anti-wrinkle injections, dermal fillers, skin boosters, microneedling, chemical peel or consultation — whether new or returning client, any relevant medical history flags, and preferred date.

03

Booked or notified

Slot goes in your system or instant text. Missed-call text-back fires within 60 seconds.

Capture
£67/mo
  • AI answers every call 24/7
  • Treatment qualification
  • Missed-call text-back
  • Calendar booking
Get Started
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FAQ
A lot of our clients work shifts and can only call at specific times — does ForgeMason handle calls efficiently enough to complete a booking in a short window?+
Yes. ForgeMason is designed for efficiency — it captures the essential treatment information, confirms availability, and books the slot without unnecessary back-and-forth. Most treatment qualification calls complete in under three minutes. For a shift worker on a 15-minute break, that's the difference between a booking confirmed and a call they never had time to finish. The system also fires a missed-call text-back within 60 seconds if a call is cut short, so even an interrupted call doesn't mean a lost client.
Is there a minimum contract?+
No minimum contract. Rolling monthly — cancel any time. No setup fee.

Street aesthetics clinic? Free 20-minute call.

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Also serves: Glastonbury · Wells · Yeovil · All Somerset