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AI Receptionist · Gillingham Aesthetics Clinics

Gillingham client. Anti-wrinkle enquiry. Drove in from Mere. Called Monday morning. Rang out.
ForgeMason answered. Blackmore Vale booking confirmed.

Gillingham is the aesthetics hub for a wide arc of north Dorset and south Wiltshire — Mere, Zeals, Sturminster Newton, Stalbridge — where local options simply don't exist. Callers from the Blackmore Vale have already decided to make the journey; the only question is whether they reach you on that first call. ForgeMason answers every call, qualifies the treatment and the travel context, and books the slot — so the drive to Gillingham is purposeful rather than a gamble on whether anyone will answer.

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60%
of trades can't take calls while serving customers
Fix Radio
85%
of callers ring a competitor if unanswered
BrightLocal
21×
higher contact rate within 5 minutes
Harvard Business Review
How It Works
01

Answered instantly

AI picks up within 2 rings, 24/7.

02

Treatment qualified

Captures treatment interest — anti-wrinkle injections, dermal fillers, skin boosters, microneedling, chemical peel or consultation — whether new or returning client, any relevant medical history flags, and preferred date.

03

Booked or notified

Slot goes in your system or instant text. Missed-call text-back fires within 60 seconds.

Capture
£67/mo
  • AI answers every call 24/7
  • Treatment qualification
  • Missed-call text-back
  • Calendar booking
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Front Desk
£167/mo
  • Everything in Capture
  • Full voice AI receptionist
  • Review requests
  • Priority support
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Growth System
£367/mo
  • Everything in Front Desk
  • Local SEO for Gillingham
  • Google Ads management
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FAQ
We get a lot of calls from villages across the Blackmore Vale — can ForgeMason capture where clients are travelling from to help us plan the diary?+
Yes. ForgeMason captures caller location as part of the booking intake. For clients travelling from Mere, Stalbridge or further afield, that detail passes to your team with every enquiry — so you can factor in journey time when offering slots and avoid booking a client at a time that doesn't suit a long drive. Callers from the Blackmore Vale who feel their journey is taken seriously from the first call are significantly more likely to become loyal, long-returning clients.
Is there a minimum contract?+
No minimum contract. Rolling monthly — cancel any time. No setup fee.

Gillingham aesthetics clinic? Free 20-minute call.

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Also serves: Shaftesbury · Blandford Forum · Sherborne · All Dorset