AI Receptionist · Shaftesbury Vets

Shaftesbury. Older dog, suspected ear infection. Owner calling Sunday morning at 10am. Practice closed Sundays. Recorded message — out-of-hours number at the end. Owner didn't want emergency care for what seemed non-urgent. Drove to Blandford Forum Monday. Registered there instead.
ForgeMason answered Sunday at 10am. Concern captured. Monday callback confirmed. Dog stayed in Shaftesbury.

Shaftesbury is a hilltop market town where the nearest alternative vet is a meaningful drive — but not impossible. A Sunday concern that is not a genuine emergency will not go to out-of-hours: the owner will either wait and hope, or drive to Blandford Forum on Monday and register there. ForgeMason captures Sunday calls with a confirmed Monday callback time, so the owner knows their concern is logged and their vet will call — removing the pressure to find an alternative.

Book a Free Call Full Vets Page →

85%

of callers ring a competitor if unanswered

BrightLocal

21×

higher contact rate within 5 minutes

Harvard Business Review

60%

of trades can't take calls while serving customers

Fix Radio

How It Works

Answered instantly

AI picks up within 2 rings — including Sundays and bank holidays when the practice is closed. No recorded message, no uncertainty.

Pet details captured

Captures pet details, concern and duration, urgency assessment, and owner contact. Non-urgent concerns confirmed for Monday callback.

Vet or nurse notified

Monday morning triage list ready — each Sunday caller has a confirmed callback time and their concern documented.

Capture

£67/mo

AI answers every call 24/7
Pet and owner details captured
Missed-call text-back
Appointment booking

Get Started

Most Popular

Front Desk

£167/mo

Everything in Capture
Full voice AI receptionist
Appointment reminder sequences
Priority support

Get Started

Growth System

£367/mo

Everything in Front Desk
Local SEO for Shaftesbury
Google Ads management

Get Started

FAQ

How does ForgeMason handle Sunday calls that aren't genuine emergencies?+

ForgeMason assesses urgency based on what the owner describes. For concerns that are clearly not requiring emergency care — a suspected ear infection, mild limping, reduced appetite for a day — it captures the full details and confirms a Monday morning callback. The owner leaves the call knowing exactly what happens next: their details are logged, their vet will call at opening time, and if anything changes overnight and the concern escalates, they have your out-of-hours number. That confirmed callback is what prevents the Blandford Forum Monday-morning registration. Genuine emergencies are directed immediately to your out-of-hours provider.

Is there a minimum contract?+

No minimum contract. Rolling monthly — cancel any time. No setup fee.

Answered instantly

Pet details captured

Vet or nurse notified

Shaftesbury vet practice? Free 20-minute call.