Verwood is one of Dorset's fastest-growing towns — a consistent pipeline of new-build and first-time buyer conveyancing from families relocating from Bournemouth and Poole. A 1pm call that hits a lunchtime gap sends the instruction to Wimborne or Ferndown before the afternoon begins. ForgeMason answers every call regardless of who is at lunch, captures the matter in full, and notifies the fee earner immediately — the instruction is held rather than lost to the first firm to pick up.
AI picks up within 2 rings, 24/7 — including lunchtime, when a small reception team is unavailable and new-build buyers are calling on a tight deadline.
Captures matter type (new-build, residential conveyancing, re-mortgage, family, wills), developer name where applicable, reservation deadline, and preferred callback time.
Instant notification. Conveyancing partner returns from lunch to a pre-qualified, time-sensitive instruction rather than a missed call.
Also serves: Wimborne · Ferndown · Bournemouth · All Dorset