Gillingham is one of North Dorset's fastest-growing towns, with new-build estates actively being fitted with solar at the point of construction — and a growing retrofit market as older homeowners see energy bills rise. This creates a steady pipeline of solar enquiries across both segments. When your team is on-site fitting panels across the town or on rural jobs nearby, those inbound calls go unanswered. ForgeMason captures every lead so no Gillingham enquiry is lost while you're working.
New-build development in Gillingham is bringing solar-ready homes onto the market, and many developers are working with local installers to fit systems as standard. At the same time, the retrofit market is strengthening as Gillingham's existing homeowners — many of whom bought before solar was affordable — now see the economics clearly and want quotes. This dual demand means enquiry volumes can spike unpredictably. Installers busy with new-build contracts often miss the retrofit calls that come in mid-job, and those are frequently high-margin, motivated buyers who have spent time comparing options.
Every call answered within 2 rings around the clock. Caller name, number, and enquiry type logged instantly — even when you're mid-install.
Collects property type, roof orientation, approximate age of property, and whether the caller owns or rents — so you arrive at survey with context.
Handles questions about ECO4, the Great British Insulation Scheme, and smart export tariffs — routing serious enquiries to your team with full notes.
Identifies callers interested in 0% finance or payment plans and flags them separately so your sales process can follow up with the right information.
Books roof surveys directly into your calendar using your availability — reducing the back-and-forth that delays your pipeline.
Follows up with completed customers by SMS to request a Google review — building your local profile in Gillingham search results over time.
Also serves: All Solar Installers · Shaftesbury · Sherborne · Blandford Forum