Gillingham is one of North Dorset's fastest-growing towns, with ongoing housing development disturbing established pest populations and pushing rodents and insects into new residential streets. Whether it's a newly built home with an unexpected infestation or an existing commercial property on the high street, the technician treating it can't be on the phone at the same time. ForgeMason gives your pest control business 24/7 call coverage, captures every callout detail, and keeps your diary filled while you work.
New housing construction across Gillingham's expanding estates consistently displaces established rodent populations into neighbouring properties — creating a wave of new residential callouts that grows with the town. Commercial and retail demand on the high street adds a parallel layer of year-round pest control work. As the customer base grows, so does the volume of enquiries, and a pest controller who is on a job cannot answer their phone. Each missed call in a growing market is a missed contract — and a new customer handed directly to whoever picks up next.
Every call answered around the clock — critical for Gillingham's growing residential base and commercial properties that can't wait until morning.
AI establishes whether the callout is a same-day emergency or a scheduled treatment, so you manage the growing volume without dropping urgent jobs.
Rats, mice, wasps, bed bugs, cockroaches — the AI identifies exactly what's been reported before you arrive, so you come prepared with the right equipment.
Address, property type, access instructions and any compliance requirements captured on every call — no callbacks for missing details.
Routine treatments booked directly into your diary. Emergency callouts flagged to your phone immediately with a full summary.
Automated follow-up after each completed job requesting a Google review — building your Gillingham reputation as the town grows.
We'll show you how many calls you're missing and what we'd build to fix it.
Book the CallAlso serves: All Pest Control · Verwood · Ferndown