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AI Receptionist · Poole Heating Engineers

Canford Heath house. Boiler fault.
Saturday morning. Rang twice.
ForgeMason captured both.

Poole's large residential footprint — from Canford Heath to the waterfront — keeps heating engineers busy year-round with boiler breakdowns, annual services and gas safety certificates for the high volume of rental properties. ForgeMason ensures no call goes unrecorded.

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60%
of trades can't take calls while on site
Fix Radio
85%
of callers ring a competitor if unanswered
BrightLocal
21×
higher contact rate within 5 minutes
Harvard Business Review
How It Works
01

Answered instantly

AI picks up within 2 rings, 24/7.

02

Job qualified

Captures job type, location — Poole, Canford Heath, Parkstone, Hamworthy — urgency and contact details.

03

Booked or notified

Job goes in your diary or instant text. Missed-call text-back fires within 60 seconds.

Capture
£67/mo
  • AI answers every call 24/7
  • Job qualification
  • Missed-call text-back
  • Calendar booking
Get Started
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£167/mo
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£367/mo
  • Everything in Front Desk
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FAQ
Do you cover Canford Heath and Parkstone?+
Yes. Poole, Canford Heath, Parkstone, Hamworthy, Upton and the surrounding area. You configure the service area.
Is there a minimum contract?+
No minimum contract. Rolling monthly — cancel any time. No setup fee.

Poole heating engineer? Free 20-minute call.

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Also serves: Bournemouth · Wimborne · Wareham · All Dorset