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AI Receptionist · Poole Gyms & Fitness Studios

Poole member. Harbour-side professional. Asking about PT packages. Busy signal. Rang the boutique studio down the road instead.
ForgeMason would have taken the enquiry and confirmed the intro session.

Poole's fitness market sits across two segments: the value-driven memberships and the premium PT-led studios where clients invest significantly and expect service to match. Enquiries in the premium segment are comparison-shopping — they're looking at two or three options and the first one to respond professionally wins. ForgeMason ensures your gym answers first, qualifies the enquiry properly, and books an intro session before the caller has a chance to try the next number on the list.

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85%
of callers ring a competitor if unanswered
BrightLocal
21×
higher contact rate within 5 minutes
Harvard Business Review
60%
of trades can't take calls while serving customers
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How It Works
01

Answered instantly

AI picks up within 2 rings, 24/7.

02

Membership qualified

Captures membership interest — full gym access, PT packages, class passes, off-peak rates — plus their fitness goals, experience level, and preferred intro session date.

03

Tour booked or notified

Tour or intro session goes in your diary or instant text alert. Missed-call text-back fires within 60 seconds.

Capture
£67/mo
  • AI answers every call 24/7
  • Membership qualification
  • Missed-call text-back
  • Calendar booking
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FAQ
We have a mix of budget memberships and premium PT clients — can ForgeMason qualify both correctly?+
Yes. The qualification flow adapts to what the caller is looking for. Someone asking about PT packages gets a different set of questions than someone asking about day passes — goals, experience level, frequency of use, availability. The information passed to your team is already segmented so they know exactly who they're calling back and what the conversation should cover.
Is there a minimum contract?+
No minimum contract. Rolling monthly — cancel any time. No setup fee.

Poole gym? Free 20-minute call.

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Also serves: Bournemouth · Wimborne · Wareham · All Dorset