AI Receptionist · Poole · Dorset

On site in Poole.
Quote call. Missed.
That job just went elsewhere.

Poole's affluent homeowners — from Sandbanks to Canford Cliffs — expect an immediate, professional response when they call about a premium renovation or extension. Being on site is no excuse in this market. ForgeMason answers every call, captures full project details, and presents you as the professional builder these clients expect.

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60%
of trades can't take calls while on site
Fix Radio
85%
of callers ring a competitor if unanswered
BrightLocal
21×
higher contact rate within 5 minutes
Harvard Business Review
The Problem

Poole builders are busy. Enquiries don't wait.

Poole is one of Dorset's most active markets for premium renovation and extension work, with Sandbanks and the surrounding areas generating high-value project enquiries from quality-conscious clients. These homeowners are not prepared to wait — if you don't answer, they move on to the next builder immediately. A missed call on a Poole renovation project is a contract worth thousands walking out the door.

Features

Everything a Poole builder needs.

🏗️

Project Enquiry Capture

Every call answered 24/7. Extension, renovation, new build or commercial — job type captured from the first ring.

📋

Scope & Budget Captured

AI asks the right questions — project scope, rough budget, timeframe — so you arrive at the site visit with full context.

Planning-Ready Leads Prioritised

Callers with planning permission already granted are flagged as priority leads — ready to move, not still in the research phase.

🏠

Property Details Captured

Address, property type, tenure and access notes captured so your quote visit starts with the information you need.

📅

Site Visit Booking

Qualified leads booked straight into your calendar for a site visit or survey — no back-and-forth calls to arrange.

Review Requests

Automated follow-up after project completion to capture Google reviews — building your reputation in Poole.

How It Works

What happens when a Poole customer calls.

01

Answered instantly

AI picks up within 2 rings, 24/7. Every Poole enquiry gets a professional response — not voicemail.

02

Project qualified

Captures project type, property address, scope, budget range, planning status and contact details. Filters time-wasters from serious enquiries.

03

Booked or notified

Qualified leads go into your diary for a site visit. Anything urgent gets an immediate text. Missed-call text-back fires within 60 seconds.

Pricing

From £67/month. No setup fee.

Capture
£67/mo
  • AI answers every call 24/7
  • Project enquiry capture
  • Missed-call text-back
  • Instant notification
Get Started
Growth System
£367/mo
  • Everything in Front Desk
  • Local SEO for Poole
  • Google Business Profile
  • Google Ads management
Get Started
FAQ
Can it handle different project types?+
Yes. The AI is configured for the full range of builder enquiries — rear extensions, loft conversions, full renovations, new builds, barn conversions, and commercial fit-outs. It asks relevant qualifying questions for each project type so you receive useful information, not just a name and number.
Will it come across as professional enough for Poole's premium market?+
Yes. The AI is configured to match the professional tone Poole clients expect. It greets callers with your business name, handles high-value enquiries calmly and competently, and captures all the detail you need for a thorough quote — giving premium clients the confident first impression they're looking for.
How quickly can we get started?+
Most builders are live within 48 hours of signing up. We configure the AI with your business name, service area, project types and calendar availability. No hardware, no technical setup on your end.

Poole builder? Free 20-minute call.

We'll show you how many enquiries you're missing in Poole and what we'd build to fix it.

Book the Call

Also serves: Bournemouth · Christchurch · Wareham · All Builders