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AI Receptionist · Wellington Aesthetics Clinics

Wellington client. Anti-wrinkle before her daughter's wedding. Called Wednesday evening. No one there.
ForgeMason answered. Slot locked in. She didn't go to Taunton.

Wellington sits at the Somerset-Devon border, drawing clients from a wide catchment who prefer a local clinic over driving into Taunton or Exeter. Event-driven bookings — weddings, milestone birthdays, anniversaries — make up a significant share of enquiries, and those callers have a fixed date in mind. They'll call during an evening, over a weekend, or whenever they've finally decided to act on something they've been considering for months. ForgeMason is there every time, captures the treatment and the date, and books the consultation before the moment passes.

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60%
of trades can't take calls while serving customers
Fix Radio
85%
of callers ring a competitor if unanswered
BrightLocal
21×
higher contact rate within 5 minutes
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How It Works
01

Answered instantly

AI picks up within 2 rings, 24/7.

02

Treatment qualified

Captures treatment interest — anti-wrinkle injections, dermal fillers, skin boosters, microneedling, chemical peel or consultation — whether new or returning client, any event date or timing requirements, and preferred appointment date.

03

Booked or notified

Slot goes in your system or instant text. Missed-call text-back fires within 60 seconds.

Capture
£67/mo
  • AI answers every call 24/7
  • Treatment qualification
  • Missed-call text-back
  • Calendar booking
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Front Desk
£167/mo
  • Everything in Capture
  • Full voice AI receptionist
  • Review requests
  • Priority support
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£367/mo
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FAQ
A lot of our bookings are event-driven — weddings, big birthdays — can ForgeMason capture that timing context so we can plan the diary around it?+
Yes. ForgeMason asks about event dates or timing requirements as part of the treatment qualification. If a client mentions a wedding in six weeks or a milestone birthday, that detail goes through to your team with the booking. For treatments that need to settle before an event — anti-wrinkle injections, for instance — having that lead time captured from the first call lets you book correctly rather than discovering the constraint at the consultation.
Is there a minimum contract?+
No minimum contract. Rolling monthly — cancel any time. No setup fee.

Wellington aesthetics clinic? Free 20-minute call.

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Also serves: Taunton · Chard · Minehead · All Somerset