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AI Receptionist · Christchurch Aesthetics Clinics

Christchurch client. Regular anti-ageing top-up. Prefers the same practitioner. Called to rebook. Voicemail.
ForgeMason answered. Returning client captured. Preferred slot noted.

Christchurch has one of Dorset's most affluent and loyal aesthetics client bases. Returning clients who have a trusted practitioner and a regular treatment rhythm expect the same smooth experience every time they rebook — and a missed call sends entirely the wrong signal. With Bournemouth's competitive clinic landscape immediately next door, a client who can't get through to you is only minutes from finding someone who'll answer first. ForgeMason ensures every returning client is captured, their practitioner preference noted, and their next appointment confirmed without friction.

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60%
of trades can't take calls while serving customers
Fix Radio
85%
of callers ring a competitor if unanswered
BrightLocal
21×
higher contact rate within 5 minutes
Harvard Business Review
How It Works
01

Answered instantly

AI picks up within 2 rings, 24/7.

02

Treatment qualified

Captures treatment interest — anti-wrinkle injections, dermal fillers, skin boosters, microneedling, chemical peel or consultation — whether new or returning client, practitioner preference, and preferred date.

03

Booked or notified

Slot goes in your system or instant text. Missed-call text-back fires within 60 seconds.

Capture
£67/mo
  • AI answers every call 24/7
  • Treatment qualification
  • Missed-call text-back
  • Calendar booking
Get Started
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FAQ
Many of our Christchurch clients have a specific practitioner they always see — can ForgeMason capture that preference at the point of booking?+
Yes. ForgeMason asks returning clients whether they have a practitioner preference and captures the name or description as part of the intake. That information is passed to your team alongside the booking details so you can match the client to the right diary before confirming. For returning clients with an established relationship, that level of care at the first contact point reinforces the loyalty you've already built.
Is there a minimum contract?+
No minimum contract. Rolling monthly — cancel any time. No setup fee.

Christchurch aesthetics clinic? Free 20-minute call.

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Also serves: Bournemouth · Poole · Wimborne · All Dorset