Glastonbury's hinterland is a patchwork of smallholdings, small farms, and rural properties on and around the Somerset Levels where livestock concerns come in alongside companion animal calls. Lambing season puts peak pressure on vets and reception simultaneously — the vet is out in the field and the phone is ringing for callouts that can't wait. ForgeMason captures the livestock concern, the location, the specific signs observed, and gets the notification to the vet on the road before the owner has even thought about calling someone else.
AI picks up when the vet is out on farm visits and the receptionist is managing the waiting room — no hold, no missed callouts.
Species, signs observed, number of animals affected, farm location, and contact details captured — everything the vet needs to plan the route and the visit.
Callout details sent directly to the vet's mobile so they can respond from the field — no relay through a busy receptionist mid-consultation.
Also serves: Street · Shepton Mallet · Wells · All Somerset