It's mid-afternoon and you're working with a retail worker from Clarks Village who's developed plantar fasciitis and knee pain from prolonged standing on hard floors. Your phone rings: a Glastonbury Festival production crew member who has been carrying heavy equipment and strained their lower back. They're calling between setup shifts and need to be seen before the weekend. ForgeMason answers immediately, captures the details, and gets them booked — no pause in your session.
Street sits adjacent to Glastonbury and within easy reach of the Levels, creating a patient mix that includes retail workers from one of Somerset's largest outlet destinations, agricultural workers, and the significant events industry workforce that builds up around Glastonbury Festival season. Retail and event roles generate a distinct pattern of foot, knee, and back injuries that tend to become acute under the pressure of deadlines and long days on their feet. These patients often call in short windows between tasks. ForgeMason ensures those calls never go unanswered.
Appointments booked while you're in treatment. New patients secured without interrupting existing sessions.
Condition, duration, previous treatment, GP referral — captured before the first appointment.
Treatment course follow-ups prompted automatically. Patients less likely to drop out between sessions.
6–8 week recall for maintenance patients. Regular clients rebooked automatically without manual chasing.
ForgeMason captures booking details only. No clinical or health data stored outside your own systems.
Post-treatment review requests build your profile for local osteopath searches.
Free 20-minute demo. See how ForgeMason handles bookings for your Street practice.
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